Meal Plans:

Refunds for Digital Products (Meal Plans):

  • All sales of digital products, including meal plans, are final and non-refundable.
  • If you encounter any issues accessing or downloading your digital meal plan, please contact our customer support team at support@nutritionwithmeriam.com for assistance.

Physical Products:

Returns for Physical Products:

  • You have 30 days from the date of receipt to initiate a return for physical products (e.g., supplements, cookbooks) purchased from Meriam Shilongo Health & Nutrition.
  • To be eligible for a return, the item must be unused, unopened, and in its original packaging.
  • Contact our customer support team at [customer support email] with your order number and details about the product you would like to return.

Refunds for Physical Products:

  • Upon receiving your returned item, we will inspect it to ensure it meets the return criteria.
  • If approved, we will initiate a refund to your original method of payment, excluding the cost of shipping.

Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us within [number of days, e.g., 7 days] of receipt.
  • Provide details and, if possible, include photos of the damaged item.
  • We will work with you to either replace the item or issue a refund.

Online Coaching Program:

Refunds for 8-Week Interactive Health Transformation Online Coaching Program:

  • Our 8-week Interactive health transformative online coaching program is designed to provide valuable guidance and support for your health journey.
  • Due to the nature of the program, all sales are final, and we do not offer refunds for the coaching program.

Shipping:

Return Shipping Costs:

  • Customers are responsible for return shipping costs for physical products.
  • Shipping costs, including the original shipping fee, are non-refundable.

Cancellation of Meal Plan Subscription:

Meal Plan Subscription Cancellation:

  • If you are subscribed to a recurring meal plan service, you may cancel your subscription at any time.
  • Cancellation requests must be made before the next billing cycle to avoid charges for the upcoming cycle.

Contact Us:

If you have any questions or concerns about our refund and return policy, please contact our customer support team at support@nutritionwithmeriam.com for assistance.

Thank you for choosing Meriam Shilongo Health & Fitness. We appreciate your commitment to a healthier you.